Tyto Athene Integrates Exacom’s HindSight Recording Solution into ACUITY® NG 9-1-1 Solution

Herndon, VA, July 26, 2021 – Tyto Athene, LLC, IT services and solutions company, systems integrator and inventor of ACUITY® by Tyto Athene, is excited to announce in partnership with Exacom, Inc., provider of industry-leading multimedia logging recorder solutions to integrate Exacom’s HindSight recording software into ACUITY Next Generation 9-1-1 Continuity of Operations Plan (COOP) solution.

Tyto Athene’s ACUITY NG 9-1-1 COOP operates as a complete portable and remote backup PSAP for public safety personnel and first responders. Built from the ground up, it was designed to help PSAPs meet the NENA Continuity of Operations Plan in which every PSAP must have a backup center. It weighs just 30 pounds and can be deployed within 1 hour. Because of Tyto Athene’s comprehensive solution, PSAPs are no longer reliant on separate, standalone systems for a backup center. The ACUITY NG 9-1-1 COOP integrates onboard servers, WiFi, LTE, processing and analytics capabilities, data security, call handling software, and now, Exacom’s HindSight logging recorder software. The turn-key solution is seamless to set up, eliminating frustration with disjointed systems, so that first responders and tactical teams are never out of touch.

Exacom’s logging recorder solutions are already field proven in the public safety markets, with thousands of installations worldwide in some of the biggest jurisdictions in America. This partnership allows any voice communications via the ACUITY solution to be recorded, along with any associated -metadata, so that recordings can be used post-incident as evidence or for Quality Assurance. HindSight, Exacom’s flagship recording software, also provides users with a variety of reporting and analytics features for recorded communications, which can provide valuable insight on emergency operations. Additionally, by leveraging Exacom’s distributed architecture, recordings from the ACUITY solution can be sent to any other networked Exacom recorder, such as at the primary PSAP center, once that center is back online.

“Exacom’s HindSight technology provides a critical extension to our tactical NG 9-1-1 solution,” said Bob Mohr, Director of Business Development & ACUITY Microdata Solutions at Tyto Athene. “Especially in cases of natural disaster or emergency response, ACUITY provides the latest technology and tools response teams need when facing life or death situations.”

“We are very excited to work with Tyto Athene to extend the capabilities of their ACUITY solution to include recording,” said Mark Woody, Product Manager. “ACUITY solves so many problems with emergency and backup communication centers, but it is vital that these communications also get recorded in a secure and reliable way. Exacom’s HindSight recorder provides an integrated way to recall and replay recordings in the moment or even long after the backup or remote center is no longer needed.”